Munich, May 23, 2022 – The Munich-based technology company yoummday, a platform for comprehensive customer services, wants to grow further and position itself closer to the capital market. On May 1, 2022, the first member for the new Advisory Board was recruited: Carola Wahl, an experienced supervisory board member with many years of management experience in telecommunications and information technology, insurance and retail , will support yoummday in its further expansion in the future as chairman of the advisory board.
Carola Wahl is Executive Director of ÖBAG, Vice Chairman of the Supervisory Board of Österreichische Post, as well as Member of the Management Board of Generali Schweiz and Member of the Advisory Board of powercloud GmbH, a B2B SaaS platform for the energy sector. Until 2019, Carola Wahl was responsible for strategy, innovation, data analytics, product development and marketing as a member of the executive board of AXA Switzerland. Prior to joining the Swiss insurance industry, Carola spent twelve years at Deutsche Telekom, where she restored growth to the retail business and developed regional infrastructure sales for broadband and fiber connections. In previous roles at Deutsche Telekom, Carola Wahl was responsible for transforming the services organization into a powerful sales channel with over 4,000 employees.
« We are delighted that Carola Wahl is now on board with us as Advisory Board Chair, » says Dr. Klaus Harisch, founder and CEO of yoummday. « With his experience in both large international companies and young technology companies, he successfully acts as a bridge between the two worlds and contributes significantly to the growth of digital business models. In addition, he brings practical experience in sales, service and in the data – we couldn’t have asked for a more suitable appointment. »
With the new advisory board, yoummday is preparing the necessary structures and processes for a possible future IPO. Also dr. Florian Heinemann, well-known start-up investor and general partner of Project A, will start his work as a member of the advisory board in May. Project A and Armira Growth had provided a joint investment of €30 million for the growth financing of yoummday in February 2022.
Carola Wahl followed her appointment to the yoummday Advisory Board with conviction: « I have been involved with yoummday’s innovative New Work platform for some time and have become a real fan of it. The clear advantages over call operators traditional centers and the great team inspire me . yoummday enables the provision of a customer service or telesales team for companies of any size and industry in hours.
With its platform and approximately 55,000 registered talents in 65 countries worldwide, yoummday offers a pure work@home model that gives companies significantly more flexibility than traditional call center hiring and saves 90% CO2 per call center operator per year. The platform matches talent with clients who are a good fit based on their skills and requirements. This creates a great partnership that significantly increases the quality of customer service at companies. The talents enrolled in yoummday also benefit from a high degree of flexibility, being able to freely organize their working hours. At the same time, they earn significantly more than agents employed in a typical call center.
www.yoummday.com stands for « you made my day » and is an international platform for 360-degree customer service. The Munich-based company was founded in spring 2016 by Dr. Klaus Harisch, founder of Telegate and GoYellow, together with his sons Pablo and Lion. More than 55,000 talents are registered on the yoummday platform, managing customer service for businesses of all sizes. yoummday employs over 200 permanent employees at locations in Munich, Halle an der Saale, Berlin and Sofia.
For further information contact: Anja Meyer – firstname.lastname@example.org – 0173/8911810