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Certified Enreach for Operator Connect for Microsoft Teams

In collaboration with AudioCodesAlmere, 1 September 2022Enrich, the fast-growing European group providing converged contact solutions is pleased to announce Microsoft’s certification of Operator Connect for Microsoft Teams. Enreach is now set to roll out the service in the Netherlands, Germany and Spain this month. In March of this year, Enreach announced its partnership with Microsoft, this included Enreach as an early participant in the Operator Connect program, along with AudioCodes as its partner.

Joe Lecluse

Improved user experience
With Operator Connect for Microsoft Teams, users benefit from seamless integration of regular telephone services (PSTN) with Microsoft Teams. This allows users to make and receive calls outside the Microsoft domain. This milestone for Enreach is the latest phase of its strategy to improve the user experience of Microsoft Teams across the group’s broad background and product portfolio in both telecommunications and IT.

With over 270 million Microsoft Teams users worldwide, many businesses want to cost-effectively connect Microsoft Teams to PSTN using their preferred voice provider. You can benefit from using your existing number and telephony services within Microsoft Teams, without having to migrate. Enreach is an established provider of telecommunications services in Europe, for example by providing telephone lines and numbers, and can add Operator Connect for Microsoft Teams quickly and easily, giving customers even more flexibility in communication and collaboration choices .

Joep Lecluse, Head of Cloud Workspace Productivity at Enreach, says: “We are very proud to have passed certification from Microsoft. We are now able to launch the Operator Connect service for Microsoft Teams in 3 countries thanks to the partnership we have with Microsoft through the program. We will continue our roll-out in other European countries”.

Martin Classen, Chief Product Officer at Enreach adds, « The launch of Operator Connect for Microsoft Teams is part of Enreach’s ongoing strategy to work with best-in-class technology partners like Microsoft, so partners and customers alike take full advantage of the convergence of different communication, collaboration and productivity tools in seamlessly integrated solutions. We also believe that Enreach Voice solutions fit perfectly into the Microsoft productivity portfolio, enhancing our customers’ Microsoft Teams experience. Something our European customers look for when using our solutions. As Enreach, we are therefore very pleased to strengthen our relationship with Microsoft, assisting our customers according to their needs ».

Taimoor Husain, Modern Workplace Strategy and GTM lead for Telcos at Microsoft, says: “Microsoft decided to create the Operator Connect program to evolve Direct Routing and enable operators to provide a superior Teams calling experience. There are many implementation options for Direct Routing, but we’ve identified a need for carriers to provide it as a service to customers. With Enreach’s extensive knowledge and experience in delivering voice services across its landline and mobile networks, Enreach is the perfect fit to provide Operator Connect for Microsoft Teams. »

Partnership with AudioCodes
To accelerate time to market, Enreach has selected AudioCodes as an official Microsoft Operator Connect Accelerator partner to provide Enreach’s resellers and customers with a complete connectivity solution for Microsoft Teams Phone System that meets and exceeds industry standard SLAs and Microsoft quality metrics.

Andy Elliot, VP Global Marketing at AudioCodes says: “AudioCodes is delighted to partner with Enreach. As an approved Operator Connect partner for Microsoft Teams Accelerator, AudioCodes enables Enreach to offer its customers Direct Routing and Operator Connect services as an integral part of the Microsoft Teams offering, all backed by AudioCodes’ assurance of quality, flexibility and affordability .


About Enreach
Enreach is the European leader in converged contact solutions with a strong presence in the Netherlands, Germany, France, UK, Spain, Denmark, Finland and the Baltic states. Enreach provides collaboration technology and telecommunication services through its resellers, service provider partners and direct channels. All operations contribute to intelligent, integrated communication and IT solutions that ensure optimal communication and workflow between organisations. Enreach’s mission is to give businesses access to the best communication and collaboration tools with a simple, user-centric interface built around their specific needs and systems. The group’s products put powerful capabilities within reach of all businesses, regardless of industry or size, so their employees can focus on doing great things. Enreach operates in over 25 countries and has over 1,100 employees working in 25 different European offices.

For more information visit: www.enreach.com

Information about audio codes
AudioCodes is a leading provider of advanced communication software, productivity products and solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and manage all-IP voice networks for unified communications, contact centers and hosted business services. AudioCodes offers a wide range of innovative products, solutions and services that are used by large multinational companies and leading tier-one operators worldwide.

For more information visit http://www.audiocodes.com

Press contact
Reineke Beijdorff, CMO Enreach
Enreach, PR/Media
Email: reineke.beijdorff@enreach.com
T: +31 (0)6 868 69 278

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