Sophia Antipolis, France and Brussels, Belgium, March 30, 2023 – Enreach for Service Providers, part of Enreach — the fast-growing European contacts leader — today announced a strategic partnership with Belgium-based Netaxis, a technology innovator that supplies Fusion. This level of API integration converges multiple apps and systems into one streamlined environment across various sources, including cloud unified communications (UC) platforms, BSS/OSS, and applications.
Service providers can take advantage of the rapidly growing and lucrative UC market through the combined solution of Enreach UP and Netaxis Fusion. The solution enables service providers to offer their customers a complete suite of UC features, such as contact center solutions, meeting and collaboration tools, voice and video calling, messaging, UC connectivity and more. These features can help customers improve productivity, communication, employees, and the customer experience.
Enreach UP and Netaxis Fusion are both highly automated solutions that simplify the delivery and management of UC services. Service providers can use the combined solution to provision, configure, monitor, troubleshoot and update UC services with ease and speed. This reduces operating costs and increases customer satisfaction. The solution also allows service providers to differentiate themselves through white labeling.
In addition, Enreach UP and Netaxis Fusion offer flexibility and customization options for different market needs. Service providers can choose from a wide range of UC solutions customized for specific segments, such as small business, enterprise, education, healthcare, hospitality, etc. Service providers can also integrate these solutions with other platforms or applications used by their customers. This way, service providers can avoid investing in solutions that may become obsolete or incompatible over time.
Iain Sinnott, Head of International Carrier Sales, Enreach for Service Providers, said: “The combination of Enreach UP and Netaxis Fusion creates a powerful core for service providers who want to excel in the UC market. Think of this combined solution as a universal docking station, allowing technologies from multiple vendors to be easily accessible in a single converged environment. And, with our two companies doing all the heavy lifting, we help service providers overcome barriers to technology adoption – the benefits must outweigh the effort.”
Additionally, the two organizations also believe that strong partnerships, with CSPs at the core, are just as important as innovative technologies. “The industry needs to evolve beyond the basic model of a product vendor and service provider selling a solution to a customer. Instead, we need to broaden the partnership model to include more technologies that address the changing needs of different customers and help CPSs differentiate themselves while maintaining their independence and delivering positive customer outcomes. We want to build an ecosystem of partners, including some that we compete with – if we put the customer first, we can be successful collectively,” said Iain Sinnott.
Manuel Basilavecchia, CEO of Netaxis Solutions, added: “We welcome this partnership and see a huge benefit for service providers by bringing together the best. We are all about helping simplify the complex task of combining the best solutions for CSPs. Therefore, we are delighted to be working with Enreach, who clearly place CSP at the heart of the partnership model, while also focusing on helping deliver valuable outcomes for clients. Fusion is part of our portfolio of professional applications and services, which we bring to this exciting new generation of technology integration and adoption. »
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About Enreach for Service Providers
Enreach is a European leader in converged contact solutions. Our mission is to give businesses access to the best communication and collaboration tools with a simple, user-centric interface built around their specific needs and systems. Our UC Enreach UP cloud platform enables service providers and integrators to provide their enterprise customers with value-added services, including FMC, video collaboration, messaging, inbound/outbound call center capabilities, and conversational bots, seamlessly integrated with mobile services, Microsoft Teams, CRM and ERP systems. Enreach UP is offered as a multi-tenant white label platform, with multiple deployment options for partners. The Enreach group operates in over 25 countries and has more than 1,300 employees. For more information visit: https://enreach.com/serviceproviders
Learn about Netaxis solutions
Netaxis Solutions, founded in 2010 by four telecommunications engineers, has over 50 employees, mainly engineers. Its headquarters are located in Brussels, Belgium, and it has subsidiaries in the Netherlands, Italy, France and the United Kingdom. Netaxis customers are Tier-1 telecom operators such as MTN, KPN, T-Mobile, Orange, Proximus and Vodafone. The company has strong partnerships with Enreach, Cisco and Oracle, whose products provide complementary services to customers in EMEA and Asia. Netaxis also serves large corporations and multinationals such as ABN Amro, ACHMEA, Vattenfall and Arcadis. Read more about https://www.netaxis.be/
Telephone: +44 7785 280930
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