Broadband service providers can use comprehensive GDPR-protected data insights from a smart home management app to improve customers’ Wi-Fi experience and unlock new revenue streams with Gamgee router upgrade Wi-Fi FRITZ!Box from AVM.
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The « Gamgee App for FRITZ!Box » offers service providers an administration capability that maps the home network, user behavior and app usage analysis. This offers a powerful tool for service providers as they can gain insight into their subscriber and use this knowledge to optimize and personalize their service offering and improve customer satisfaction and loyalty.
“The evolution of the smart home has shifted the focus of service providers towards effectively managing and monetizing the user experience within the home,” said Gamgee CEO Paul Hendriks. “We are pleased to further increase the quality and performance of the FRITZ!Box by offering service providers the invaluable opportunity to recover relationships with their subscribers by providing them with a personalized and customizable experience with our white label app. It also allows operators to differentiate their product from others in the market through the extra services they offer to consumers.
Service providers can ensure a high-quality Wi-Fi experience for customers through continuous user and device management, network-level enforcement of cybersecurity and parental controls, and other features such as speed boosting Wi-Fi, online time scheduling and blocking harmful content.
The app can be used on end users’ mobile devices, providing an overview of all devices connected to the router, measuring Wi-Fi traffic and performance. It can allocate and prioritize bandwidth for certain devices when needed, such as a laptop for a business meeting versus another user in your home network streaming video to a tablet. Gamgee’s comprehensive feature set for the FRITZ!Box includes information security, identity protection, and soon other services, such as a VPN service.
Users can manage all connected users and devices and the entire home network from the app’s centralized digital home management dashboard, which means they can implement, for example, a « content blocking algorithm » for all devices on the net.
For more information, visit the Gamgee website: https://www.gamgee.com/pages/s/home-page?language=en_US.
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About Gamgee
Gamgee is a high-tech user experience company based in Amsterdam, the Netherlands. The company offers an integrated service through which users can manage their wireless network, smart devices, Internet access, parental controls, cyber security, identity protection, work from home, monitoring of smart home and automation services through its digital services platform.